​​Contact Us

By Phone

​Reservations in Australia​ - 1800 577 245 (7.00am to 4.30pm AEST)

Reservations outside of Australia - +61 7 4231 9045 (7.00am to 4.30pm AEST)

​If you are d/Deaf, hard of hearing, or have a speech/communication difficulty please contact us via the National Relay Service (NRS) by:

  • ​​​Step 1: Contact us through your preferred NRS call channel detailed on NRS call numbers and links.
  • Step 2: Provide the NRS with our phone number 1800 577 245.

For more information visit About the National Relay Service.

By Mail​

Normanton Railway Station
PO Box 270
Normanton QLD 4890​

Online​

​General enquiries​​

​If you would like to ask questions please send us an email on gulflander@qr.com.au.

Customer feedback​

At Queensland Rail Travel we strive to provide consistent, world-class service to our customers. If you would like to provide feedback on our service, please complete our customer feedback form.

Booking enquiries

For all booking enquiries, please complete and submit a booking enquiry form.​

​Sales - Business development​​​

​Ivana Andacic - Business Development Associate Cairns​​​​​

Phone: (07) 4231 9029 Monday to Friday 9.00am to 5.00pm AEST

Email: Ivana.Andacic@qr.com.au​

​